Privacy Policy.
Aureus AI Solutions is committed to protecting your privacy.
This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you engage with our services, including but not limited to Core AI & Automation, Advanced AI Innovation, Digital Transformation and Strategy, and Industry-Focused AI Solutions. This policy is in accordance with the privacy regulations in the UAE and globally applicable standards.
By using our services, you agree to the terms of this Privacy Policy.
01
Information We Collect
We collect information in the following ways:
Personal Information
When you engage with our services, such as requesting information, contacting us, or using any of our products, we may collect your personal details such as name, email address, company name, phone number, and job title.
Business Information
We may collect business-related information necessary to provide our AI solutions, including company size, industry, and relevant operational data, as well as any other details you share regarding your company's operations.
Usage Data
We automatically collect information on how you interact with our website and services, including your IP address, browser type, referring/exit pages, and time stamps. This data is used to analyze trends, improve user experience, and monitor for potential security issues.
Cookies and Tracking Technologies
We use cookies, web beacons, and other tracking technologies to enhance your user experience on our website and provide personalized services.
02
How We Use Your Information
The information we collect is used for the following purposes:
Core AI & Automation Services
To deliver automated solutions, including custom app development, AI-powered data solutions, RPA, and intelligent document processing that aim to streamline your business operations.
Advanced AI Innovation
To offer tailored machine learning solutions, AI-based compliance tools, and NLP-driven automation to help you predict trends, enhance customer experiences, and manage risks.
Digital Transformation and Strategy
To guide businesses in modernizing their operations with AI roadmaps, cloud-based automation, and training programs, ensuring your team is ready for the future of digital transformation.
Industry-Focused AI Solutions
To help your organization adopt AI-driven tools, with tailored strategic roadmaps, training, and ongoing support to maximize value and mitigate operational challenges.
Marketing and Communications
To communicate with you about updates, promotions, or information related to our products and services, based on your preferences and engagement with us.
03
Data Sharing and Disclosure
We may disclose your information in the following circumstances:
Service Providers
We may share your information with trusted third-party service providers who assist in operating our business, including cloud hosting, data analytics, and software development. These parties are bound by confidentiality agreements and are not permitted to use your information for any other purpose.
Legal Compliance
We may disclose your information to comply with applicable laws, regulations, or legal requests, or to protect the rights, property, or safety of Aureus, our clients, or others.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to the terms of this Privacy Policy.
04
Data Security
We implement reasonable technical, administrative, and physical safeguards to protect your personal information from unauthorized access, alteration, or destruction. While we strive to protect your information, no system is entirely secure, and we cannot guarantee the absolute security of your data.
05
Data Retention
We retain your personal and business information only as long as necessary to fulfill the purposes for which it was collected or to comply with legal, regulatory, or contractual obligations. Once the data is no longer required, we take reasonable steps to delete or anonymize it.
06
Your Rights and Choices
You have the right to:
Access and Correct Your Information
You can request access to the personal information we hold about you and request corrections or updates to that information.
Delete or Limit the Use of Your Information
You may request that we delete your personal information, or limit the way we use it, subject to applicable legal and contractual requirements.
Opt-Out of Marketing Communications
You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions included in our emails or contacting us directly.
07
International Transfers
If you are accessing our services from outside the UAE, please be aware that your information may be transferred to and processed in the UAE or other countries where we operate. By using our services, you consent to such international transfers.
08
Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
09
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will revise the "Effective Date" at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
10
Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise any of your rights, please contact us.